Frequently Asked Questions

Everything you need to know about bringing the essence of earth and sea into your home.

What materials are used in Tierra Y Mar products?

We prioritize sustainable, high-quality materials including organic linen, reclaimed wood, and artisan-fired ceramics to ensure every piece is as durable as it is beautiful.

How long will it take to receive my order?

Standard shipping typically takes 5-7 business days. For handcrafted or oversized furniture pieces, please allow 2-3 weeks for specialized white-glove delivery.

What is your return policy for home decor?

We offer a 30-day return window for most items in their original condition. Please note that custom-made furniture and final sale items are non-returnable.

Do you ship internationally?

Currently, Tierra Y Mar ships to the continental United States and Canada. We are working on expanding our logistics to reach our global community soon.

How do I care for my artisanal textiles?

We recommend professional dry cleaning or gentle hand-washing with cold water for our hand-woven textiles to preserve the integrity of the natural fibers.

Are your products ethically sourced?

Yes, we partner directly with independent artisans and fair-trade cooperatives to ensure ethical labor practices and support local craftsmanship across the globe.