Returns & Exchanges

At Tierra Y Mar, we want your home to reflect your unique style; if you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Visit our online portal with your order number and zip code to select the items you wish to return and receive a prepaid shipping label.

2

Prepare the Package

Carefully pack your items in their original packaging, ensuring all home decor pieces are securely wrapped to prevent damage during transit.

3

Ship It Back

Drop off your package at any authorized carrier location or schedule a pickup using the provided return label.

4

Quality Inspection & Refund

Once our warehouse team inspects the returned goods for quality, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing